FREQUENTLY ASKED QUESTIONS
We have a large group, can I start 2 or more games at the same time?
Of course. This is a very common request. If the start time you want is within 30 minutes of the start time of the games you have booked, simply state the time you want them to start in the notes section during the booking process. If your preferred start time is more than 30 minutes from the standard game start time or you wish to discuss the bookings with us, please give us a call and we will be happy to do all we can to accommodate your request.
Is there an age restriction?
There is no age restriction to the games, however we would suggest that most of the puzzles would be too difficult for any players under the age of 10 and our suggested age groups are 16+. Children under 16 must be accompanied by an adult.
What do I need to wear?
No special clothing is required. You will be indoors and moving around looking for clues in various rooms.
How soon should I arrive before my booking?
Please arrive 10-15 minutes before your alloted session time. We have a waiting area for you to relax in and warm up your minds!
How long does it take?
There will be a 10-15 minute introduction to the game to explain the rules and provide the backstory to your chosen game. The game itself will last up to 1 hour. Thereafter, groups tend to like to chat about their experience with us and each other. We will take a group picture at this point to post on our social media accounts for you to share. This usually takes a further 15 minutes. In total, it will take up to 1 hour 30 minutes.
I am a student, are there any discounts?
Yes. We offer a 10% discount to groups with students. Enter coupon code "STUDENT" at the checkout. Please ensure you bring along a valid student ID on the day.
What happens if I want to add or remove a player once I have booked?
If you wish to add a player, please call 0131 225 6203 and we can take a further payment over the phone to cater for you. Unfortunately, we cannot refund pre-paid bookings if any members of your team cancel.
How do I get there?
We are located in the heart of Edinburgh city centre at 3 Queen Street (next to the Jam House). Please visit out Contact Us page for details. There are excellent public transport links by bus and tram nearby.
I am arriving by car, where can I park?
Please see our Contact Us page for details. There is plenty of on street parking nearby and there is also a large NCP carpark a 5 minute walk away.
Is you question still not answered?
Email us your question at email@example.com and we will get back to you with an answer as soon as we can!