TERMS & CONDITIONS
1 - General
1.1 - Exit Plan Edinburgh is the trading name of Cipher Games Ltd. For ease, hereafter, Cipher Games Ltd will be referred to as Exit Plan in these terms and conditions.
1.2 - Exit Plan have the right to alter the terms and conditions listed on this page at any time without any prior notice.
1.3 - The website www.exitplanedinburgh.co.uk is owned and operated by Exit Plan. The content of the pages is for your general use and is subject to change at any time without prior notice.
1.4 - The trademarks and logos displayed on this website are the property of Exit Plan. Reproduction of these must be with prior consent of Exit Plan only.
1.5 - These terms and conditions and any dispute that arises from these shall be governed by Scottish law.
1.6 - This website may also contain links to other websites. These are provided for your convenience. The operation and content of these websites is outside of Exit Plans control and you use the links at your own risk. Exit Plan accept no liability for any damage that may arise from use of these websites.
1.7 - Exit Plan is committed to ensuring that your privacy is protected. We will collect and store your details without disclosing these to any 3rd party.
1.8 - Exit Plan will not permit the recording during the partaking of games by use of electronic devices such as cameras, mobile phones, audio devices, etc.
1.9 - Those who have taken part in the games may not disclose any information regarding the games to any other party without consent from Exit Plan.
1.10 - Exit Plan may contact you after you have made a booking regarding future promotions or developments to do with the games.
1.11 - Exit Plan has the right to seek reimbursement for any damage caused to any of the game puzzles or fixtures if damaged for any reason during play.
1.12 - Exit Plan has a zero tolerance policy with regards any harassment or violence towards our employees.
1.13 - Only mail in relation to playing of the games is to be sent to the email address provided on the website. No junk mail is to be sent to this address.
1,14 - All guests are responsible for their own safety while taking part in the games. Whilst Exit Plan take every measure to ensure the games themselves are safe, we are not responsible for any accidents that occur as a result of any guests irresponsible or inappropriate behaviour.
1.15 - Anyone under the influence of drugs or alcohol will be refused entry to the games. No refunds will be given.
1.16 - No alcohol or drugs may be brought onto Exit Plans premises.
2 - Bookings
2.1 - The person who carries out the booking is named the 'booking person'.
2.2 - The booking person must be at least 16 years old at time of booking.
2.3 - The booking person must take full responsibility for the welfare of any players they have booked for under the age of 16.
2.4 - Once a booking is made, any cancellations, rescheduling or refund requests will only be provided at the discretion of Exit Plan who have no obligation to do so. If any changes are requested, this needs to be done at least 72 hours prior to the time of the booked slot either by email or by telephone.
2.5 - If fewer players arrive to play the game than was booked for, no refunds will be provided.
2.6 - If more players arrive to play the game than was booked for, the booking person will need to settle the payment balance for that number of players in advance of playing the game.
2.7 - If the booking person used a student discount during the booking process, a valid student card must be shown to our staff prior to playing the game. If no student card is provided, the booking person will be expected to settle the payment balance with no student discount. If this is not done, the booking session will be deemed to be cancelled by the booking person and no refund will be given.
2.8 - A booking will be deemed to have been cancelled by the booking person if they do not arrive within 20 minutes after their booked slot is due to begin. No refunds will be given.
2.9 - The price of a game is as detailed in the booking section of the website during the checkout stage regardless of the price listed elsewhere on the website.
2.10 - Exit Plan uses Sage Pay as our payment gateway provider for fast and secure payments.
2.11 - Full payment must be made at the time of booking.
3 - Photos
3.1 - We will take a photo of your team together at the end of your session.
3.2 - We will store these photos on our server.
3.3 - We will publish these photos on our social media channels and may also publish these on our website or other promotional materials.
3.4 - If you do not wish for us to publish your photo or you wish us to remove it from any one of our channels please contact us.
3.5 - We reserve the right to use any photos taken by Exit Plan for our promotional materials.